Name: Anker Prime Charger (250W, 6 Ports, Control Dial)
Brand: Anker
SKU: A2345T41
Price: 299.95 AUD
Availability: InStock

Question 1

Q1: How do I set the mode for intelligent power distribution? What are the benefits?

Accepted Answer

A: Select \"Settings\" &gt; \"Mode\" &gt; \"AI Power Mode\" on the charger screen. In AI Power Mode (also the default mode), the charger automatically detects the voltage of the connected device, identifies device power requirements (high, medium, or low), and adjusts power distribution accordingly for optimal charging efficiency.

Question 2

Q2: How do I connect the charger to Wi-Fi and the Anker app?

Accepted Answer

A: On the charger screen, select \"Settings\" &gt; \"Wi-Fi\" and turn on Wi-Fi using the knob. On the phone used to log in to the app, make sure Bluetooth has been enabled. Then add the charger to the app and follow the in-app instructions to complete the setup.

Question 3

Q3: What if the network configuration fails?

Accepted Answer

A: To solve this problem:
a. Check whether the Wi-Fi name and password configured in the app are correct. The name and password are case-sensitive and space-sensitive.
b. Check whether the network is 2.4GHz. The charger only supports 2.4GHz networks, not 5GHz networks.
c. Check whether the network signal is normal. Abnormal signals may cause connection failures.
d. Check whether Bluetooth is enabled on the phone. To configure the network, connect to Bluetooth first.
e. After connecting to Wi-Fi, do not select \"Wi-Fi\" in the \"Settings\" menu again. The Wi-Fi signal will be transmitted again, and the Wi-Fi will be disconnected.

Question 4

Q4: Why are the power, voltage, and current readings on the charger screen different from those in the app?

Accepted Answer

A: The power, voltage, and current on the app are obtained from the cloud to which the charger reports at a specified time. There may be data inconsistencies due to time variance.

Question 5

Q5: Why are the current and voltage readings on the charger screen different from those on other screens such as power banks or the POWER-Z tester?

Accepted Answer

A: The charger's sampling takes place inside the charger, while POWER-Z's sampling takes place at the charger's output or the device's input, which means a loss of power. In addition, the charger's readings have only one decimal place, while POWER-Z's readings have four decimal places.

Question 6

Q6: Why can't the clock screensaver be displayed?

Accepted Answer

A: The clock screensaver is displayed when the following conditions are met:
&bull; The charger connects to Wi-Fi.
&bull; The screen timeout is not set to \"Always On.\"
&bull; The screensaver is set to \"Clock Screensaver\" and the timeout time is reached.
&bull; The charger screen is not manually turned off.

Question 7

Q7: Why can't the charger be added again after being deleted?

Accepted Answer

A: The charger might not have received the deletion command due to network errors of the phone or charger. To solve this problem:
a. Reconnect the power cord of the charger.
b. Access \"Settings\" &gt; \"Wi-Fi\" to connect to the Wi-Fi again.

Question 8

Q8: Why cannot my charger's single-port power output reach 140W?

Accepted Answer

A: Possible causes:
&bull; The device is connecting to ports other than C1. Only the C1 port supports 140W output. To connect to the C1 port, make sure to use cables with a power rating of 140W or higher.
&bull; Incorrect cables are used for charging Apple MacBook Pro (16\"). To achieve 140W output power, Apple MacBook Pro (16\") with M1 or M2 chips must use USB-C to MagSafe cables for charging, while Apple MacBook Pro (16\") with M3 chips can use USB-C to USB-C or USB-C to MagSafe cables for charging.
&bull; The charging power is related to the device battery level. When the device battery level is almost full, the charging power is reduced to protect the device.

Question 9

Q9: Why is the charger's power cord not 3-pin for the 250W total power?

Accepted Answer

A: Desktop charger products do not require grounding. The charger's power cord has double insulation protection, and the entire product is UL and CB certified for safe use.

For Laptops	MacBook Air / Pro Series, Dell XPS 13 / Inspiron 16, HP Surface Pro 9, Google Pixelbook, Samsung Notebook 9 / Chromebook 4, Lenovo ThinkPad X1, Lenovo Chromebook Duet
For Phones	iPhone 15 / 14 / 13 / 12 Series, Samsung S24 / S23 / S22 / S21 Series, Galaxy Z Fold5 / Flip5, Galaxy A73 / A53 / A13
For Tablets	iPad Pro / Air / Mini, Galaxy Tab S8 Series
Others	Earbuds, Smartwatches, Handheld Gaming Consoles, Action Cameras, Gimbals / Stabilizers, VR, Electric Shavers
Single-Port Output	USB-C1: 9.0V⎓3.0A, 27.0W / 15.0V⎓3.0A, 45.0W / 20.0V⎓5.0A, 100.0W / 28.0V⎓5.0A, 140.0W (140.0W Max)
Single-Port Output	USB-C2 / C3 / C4: 9.0V⎓3.0A, 27.0W / 15.0V⎓3.0A, 45.0W / 20.0V⎓5.0A, 100.0W (100.0W Max)
Single-Port Output	USB-A1 / A2: 5.0V⎓3.0A, 15.0W / 9.0V⎓2.0A, 18.0W / 10.0V⎓2.25A, 22.5W / 12.0V⎓1.5A, 22.5W (22.5W Max)
Multiple-Port Output	250W Max
Notes	1. Supports online firmware upgrades to ensure compatibility with the latest devices.
Notes	2. We recommend using the provided AC cord or a standard C7 2-pin AC cord with a current rating greater than 4.0A.
Notes	3. The power distribution shown is for illustrative purposes only. OTA upgrades, factory batch variations, or different firmware versions may lead to optimisations and variations.

Anker Prime Charger (250W, 6 Ports, Control Dial)

FAQ

Q1: How do I set the mode for intelligent power distribution? What are the benefits?

Q2: How do I connect the charger to Wi-Fi and the Anker app?

Q3: What if the network configuration fails?

Q4: Why are the power, voltage, and current readings on the charger screen different from those in the app?

Q5: Why are the current and voltage readings on the charger screen different from those on other screens such as power banks or the POWER-Z tester?

Q6: Why can't the clock screensaver be displayed?

Q7: Why can't the charger be added again after being deleted?

Q8: Why cannot my charger's single-port power output reach 140W?

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