Question 1

What should I do if X10 Pro Omni does not start dust collection automatically?

Accepted Answer

It may be due to clogged hair or first-time use as there may be excessive debris under furniture. Clear the robot's dust bin and station's air ducts manually. Consistent use should lead to fewer blockages as your home gets cleaner.

Question 2

How do I optimize the Auto-Detangling Feature?

Accepted Answer

For pet owners, please increase the self-empty frequency to every 15 minutes and set the suction power to Turbo or Max.

Question 3

What are X10 Pro Omni and its station's dimensions? And what is the recommended height clearance?

Accepted Answer

The station's dimensions are (L) 14.41 × (W) 18.11 × (H) 18.90 inches. For the robot, it's (L) 13.90 × (W) 12.87 × (H) 4.47 inches. It is recommended to place the station in an area with a 33.46 inches height clearance for operation and water tank maintenance.

Question 4

How do I improve edge cleaning with my X10 Pro Omni?

Accepted Answer

For enhanced edge cleaning, you can use the Edge-Hugging Mopping feature. Update to the latest firmware and app version, then enable it in the app under the mode settings menu.

Question 5

What are the main differences between eufy X8 Pro with Self-Empty Station, X9 Pro, and X10 Pro Omni?

Accepted Answer

X8 Pro has a Self-Empty Station, X9 Pro has an Auto-Clean Station to wash and dry its mops. X10 Pro Omni has an 80 ml water tank in the robot, plus an All-in-One Station that washes and dries the mops, and has self-emptying and refilling.

eufy X10 Pro Omni White