Product Verification
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- Product Verification
Locate the security label, like the one shown below, on the package and remove the scratch off coating to see the code. Example:


- If there is no label on the package or the label is different from the one shown in the example, your product cannot be verified. This does not mean that the product is counterfeit.
- Only products sold offline have a security code on the package. We promise that all the products purchased through our Authorized Retailers or Distributors and Online Channels are genuine.
- The security code applies to products sold in the following places:
Asia: India, Bangladesh, China (Mainland, Hong Kong and Taiwan), Pakistan, Sri Lanka, Nepal, Myanmar, Maldives, Kuwait, Iran, Israel, Yemen, Oman, Qatar, United Arab Emirates (UAE), Bahrain, Iraq, Saudi Arabia (KSA), Jordan, Vietnam, Cambodia, Laos, Brunei, Macao, Indonesia, Singapore, Philippines, Thailand, Malaysia
Europe: Turkey, Albania, Bulgaria, Belarus, Czech Republic, Poland, Romania, Russia, Slovenia, Slovakia, Serbia, Ukraine, Estonia, Latvia, Azerbaijan
Africa: Algeria, Egypt, Lybia, Morocco, South Africa, Tunisia, Zimbabwe, Kenya, Mauritius
South America: Paraguay, Suriname
- Support
- Documents & Drivers
- Update Firmware
- Process a Warranty
- Warranty Info
- Privacy Policy
- Terms of Use
- Product Verification
- WEEE Info
- Contact Us
- US +1 (800) 988 7973 Mon-Fri 6:15AM-5PM (PT)
- UK +44 (0) 1604 936 200 Mon-Sun 6AM-2PM (GMT)
- DE +49 (0) 69 9579 7960 Mon-Fri 6AM-11AM
- JP +81 03 4455 7823 Mon-Fri 9AM-5PM
- CN +86 400 0550 036 Mon-Fri 9AM-5:30PM
- UAE +971 8000320817 Sun-Thu 9AM-5:30PM
- KSA +966 8008500030 Sun-Thu 8AM-4:30PM
- KW +965 22069086 Sun-Thu 8AM-4:30PM
- Middle East & Africa +971 42463266 Sun-Thu 9AM-5:30PM
- Egypt +20 8000000826 Sun-Thu 7AM-3:30PM
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