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Home/Products/Connectivity/4-Port USB 3.0 Hub
  • Anker
    4-Port USB 3.0 Hub
    Wth 2ft USB 3.0 Cable
    Color:
    Product Specs:
    Weight :98g / 3.9oz
    Dimensions :85 × 45 × 27mm / 3.3 × 1.8 × 1.1in
    Port :4 SuperSpeed USB 3.0 ports
    Data Port Output Current :Standard 900mA max
    Driver :Driver not required.
    Compatible :Backward Compatible with USB 2.0 / 1.1
  • Simplistic. Speedy. Expansive. Complement your computer with added ports and style.

    Stay polished.pple fashion.

    Solid aluminum body with rounded corners complements your Apple-style desktop or laptop. Ultra-miniature (3.3 × 1.8 × 1.1in) and lightweight (3.9oz), free yourself from cable-chaos and put your workspace back in order - all without taking up too much space.

    Intuitive design.

    The provided velcro strip fixes the hub in place - under the monitor, beside the laptop or wherever seems best to you - and facilitates one-handed plugging and unplugging. Horizontally-positioned ports give a wider berth for over-sized USB connectors. Green LED indicator reveals the power status. Taken together, we've made accessing your data as easy and intuitive as possible.

    SuperSpeed × 4.

    Don't deny your devices access to SuperSpeed ports. With transfer rates of up to 5Gbps, set aside less time for syncing and more time for work (or play). With 4 data terminals to choose from, forget about ever having to switch or unplug again.

    System Requirements:

    - Windows (32/64 bit) 8.1 / 8 / 7 / Vista / XP, Mac OS X 10.6 to 10.9, Linux 2.6.14 or above.

    - Mac OS X Lion 10.7.4 users should upgrade to Mountain Lion 10.8.2 or later to avoid unstable connections.

    Compatibility:

    2.4GHz wireless devices, MIDI devices and some USB 3.0 devices may not be supported. Try using the host port or a USB 2.0 connection.

    Power Usage:

    For a stable connection, don't use this hub with high power-consumption devices, such as external hard drives. The hub will sync but not charge tablets and other devices which require a higher power input.

     

  • FAQ
    Why does my hard drive still spin when connected to the hub after my computer is turned off?
    Some hard drives will remain active even without a signal from the computer. Whether your hard drive will do this or not depends on the manufacturer and design of your drive.

    We suggest unplugging the power adapter of both the hub and the hard drive to ensure the hard drive shuts down.
    Why is my computer unable to shut down when the hub is connected?
    1. Please unplug the hub and see if your computer is then able to shut down.

    2. Please unplug the AC adapter from the hub and see if the PC will shut down properly with the hub plugged in. If this solves the problem then the issue is with the hub. Please feel free to contact our support team for an exchange or refund. If it does not help, Please attempt the further troubleshooting below:

    a. For Windows users: Adjust your power settings as follows: Right-click “My Computer”, select “Attributes”, then “Hardware”, followed by “Device Manager”, double-click “Universal Serial Bus Controllers”, right-click “USB Root Hub”, click “Attributes”, then “Power Management”, unmark “Allow computer to close the device to save power”, click “Yes ”, and then restart the computer.

    For Mac users, please uncheck the box "put the hard disks to sleep when possible" in energy saver.

    b. Check the USB 3.0 host and update its driver to the latest.

    c. Try a different USB 3.0 cable/usb port.

    If the further troubleshooting doesn't help then contact our support team.
    Why is the transfer rate so much slower than the 5Gbps promoted?
    The USB 3.0 transfer rate is 5Gbps and has a theoretical transfer speed of 500MB/s which is about 8 times faster than the USB 2.0 transfer rate of 480Mb/s with theoretical transfer speed of 60MB/s.
    There are numerous variables that will affect USB transfer rate including data source and destination and file type. With all reasonable usage environments taken into account USB 3.0 can achieve average transfer speeds about 3 times faster than that of USB 2.0.
    Do you have any driver for the hub?
    Our Anker Hubs are plug-and-play so there's no need for extra drivers, but we do recommend updating your USB controller’s drivers and firmware to the latest version. This ensures a smooth experience using any USB devices. To do this you should identify the brand of your USB controller then search online, or contact your PC/motherboard supplier directly.
    Why do my wireless mouse/keyboard not work closely with Anker USB 3.0 hub?
    2.4Ghz wireless devices may have frequency interference issues with USB 3.0 ports so we recommend using a USB 2.0 hub instead.
    Why does Apple SuperDrive not work with your Anker hub?
    Apple have addressed this issue and said that SuperDrive is only designed to work with USB ports on selected Apple computers. It is not recommended for use with USB hubs. (See Apple support article http://support.apple.com/kb/ht2801)
    My Western Digital hard drive cannot be recognized by your hub? How to fix it?
    This could be to do with the firmware on your Western Digital hard drive. Try installing new firmware, downloadable from the Western Digital website.
    When my hub is connected through the ports on my Apple expansion card it fails to be recognised, why is this?
    Mac expansion cards don’t tend to support non-storage devices (more info is available from your expansion card manufacturer's websites). It is recommended that you plug hubs into the Mac’s built in USB ports.
    Will the current requirement of my devices influence Anker hub's performance?
    For maximum performance, connected devices should not exceed the combined current of the output of hub. Otherwise, output current may become unstable or disconnect entirely. See some commonly used devices' general requirements below:
    250G Hard drive – 600mA
    4G Flash drive – 100mA
    64G SSD – 400mA
    100M Network adapter – 500mA
    Keyboards and mice and other peripheral devices – 100mA (or less)

    The ratings above are estimates only. Please check your specific device's ratings before connecting to the hub.
    Devices are not being identified by my computer when connected to the USB hub, but they are being identified when connected directly to the computer. Why?
    This problem may be the result of one of the following:
    a. Insufficient power supply. Please connect the USB hub to a power source.
    b. Compatibility issues between the motherboard and system. Please try refreshing the BIOS in the motherboard.
    c. Incorrect insertion or unplugging. Do not unplug the device when transferring data in order to avoid damaging the chipset.
    d. Improper driver installation. Under “Device Manager”, go to “Other Devices” and select “Universal Serial Bus Controllers”. If there are any yellow question or exclamation marks visible, uninstall the driver in “Device Manager”, then restart your computer. The driver will be reinstalled automatically.
    Why is the WIFI on my Mac affected by the hub?
    USB 3.0 connectors and cables can radiate interference in the 2.4 GHz spectrum that causes Wi-Fi and Bluetooth signals to intermittently drop out when they're near the antennas. You can refer to the link below for further reference: http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html

    For the MacBook Pro and MacBook Air, those antennas happen to be near the screen hinges along the back of the computer. Moving the hub away from this area could help to improve your WiFi signal.
    Why is my computer unable to boot when the hub is plugged in?
    1. Please check if the hub works as normal if you plug it into your PC after the PC has already completed its start up.

    2. Please unplug the AC adapter from the hub and see if the PC will start up with the hub plugged in. If this solves the problem then the issue is with the hub. Please feel free to contact our support team for an exchange or refund. If it does not help, Please attempt the further troubleshooting below:

    a. The computer can’t start because it can’t read system files. This occurs when the BIOS is set to “Start the Computer from the USB Device”. In order to solve this, change the setting to “Start the Computer from the Hard disk”.

    b. Check the USB 3.0 host and make sure its drivers are up to date.

    c. Try a different USB 3.0 cable/usb port.

    If the further troubleshooting doesn't help then contact our support team.
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