It's normal for wireless chargers to warm up slightly, especially during extended use, such as long gaming or streaming sessions. However, it complies with international safety standards, including EN 62368-1 and IEC 62368-1, ensuring safe operation.
Is there a recommended adapter to use with the product for wireless charging?
For optimal charging, use the included 40W Power Delivery adapter. If using a third-party adapter, choose one that supports an output of 36W or higher with the PD protocol to maintain adequate charging speeds.
How should I position my earbuds for charging?
For the best charging experience, we recommend placing your earbuds in the center of the earbuds charging module.
Is the wireless charger compatible with Android phones and can a phone case affect charging?
This wireless charger is designed exclusively for iPhones that support magnetic wireless charging, starting with iPhone 12 and later models. Cases over 2.5 mm thick or that are non-magnetic may reduce charging efficiency and are not recommended.
My watch has a non-removable loop band and can't lay flat on the charger. What should I do?
You can stand the watch module upright and place the loop band over it to charge your watch effectively.
