- How long does delivery take?
3-5 business days.
- What countries do you ship to?
- How will my delivery be shipped?
Amazon functions as our logistics partner to ship out Anker products. They will choose the carrier that they think works best for our customers.
- I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
- Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
- What do I need to do when I received a different product than what I ordered?
Please contact customer support at firstname.lastname@example.org.
- Documents & Drivers
- Update Firmware
- Process a Warranty
- Warranty Info
- Product Verification
- Shipping Policy
- Product Registration
- WEEE Info
- Contact Us
- US +1 (800) 988 7973 Mon-Fri 9AM-5PM (PT)
- UK +44 (0) 1604 936 200 Mon-Fri 6AM-11AM (GMT)
- DE +49 (0) 69 9579 7960 Mon-Fri 6:00-11:00
- JP +81 03 4455 7823 Mon-Fri 9:00-17:00
- CN +86 400 0550 036 Mon-Fri 9:00-17:30
- UAE +971 8000320817 (Arabic&English) Sun-Thu 9:00-17:30 (GMT+4)
- KSA +966 8008500030 (Arabic&English) Sun-Thu 8:00-16:30 (GMT+3)
- KW +965 22069086 (Arabic&English) Sun-Thu 8:00-16:30 (GMT+3)