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Anker Innovations Recalls Anker 535 Power Bank (PowerCore 20K) A1366

Your safety is Anker Innovations’ highest priority. Use this form to submit a refund request for your Anker 535 Power Bank (PowerCore 20K), A1366. To help expedite the process, please make sure to attach proof of purchase with the completed form.

For more information on this recall, please click on our official announcement here.

Customer Information
Please enter your name and contact information. We will be using it to process your refund and contact you, if necessary.
Street Address, Company Name, C/O
Apt, Suite, Unit, Building, Floor, etc.
Product Information
Please enter the order number for your Anker 535 Power Bank (A1366). If you purchased more than one A1366, please indicate the purchased quantity below.

As part of the program, you will need to submit proof of purchase. This is required for all submissions. All attachments should be no more than 10 MB.

To select and upload multiple files:

  • On Windows, hold the Control (CTRL) key and click on each file you want to select.
  • On MacOS, hold the Command (⌘) key and click on each file you want to select.
  • On iOS devices, tap on each file you want to select.
  • On Android devices, tap and hold on each file you want to select.
Submit Your Request

Before you submit your request, please review your form and ensure that:

  1. You have filled out all of your information correctly.
  2. You have uploaded proof of purchase.

Once you have verified the information, click the Submit button below.

I acknowledge that Anker is conducting a voluntary recall of the product and that it must be immediately disconnected from any chargers or devices and will no longer be used. I will dispose of this device in a manner that complies with all applicable local, state, and federal laws, regulations, and guidelines relating to the safe disposal of Lithium batteries.