Nov 2, 2019
Anker cables, in my experience, have proven to be quite good, but I’ve only really had the best experiences with the Powerline II+ series as I had a standard Anker cable die on me so soon.
One thing I have managed to make use of, and love, is the lifetime warranty on the Powerline II+ cables. I had a 6ft (red) USB-C to Lightning cable (PL II+) start intermittently charging, where I could connect it and it would show as charging for about 5 seconds and then it would stop (not charging at all). After several re-plugging attempts it would only then stay charging and I could move it freely without disconnects. This happened about a month after usage, but after contacting Anker support, I received a replacement very soon. Response times were actually very good, I received a reply within just a few business hours, and the cable arrived on the Monday if I recall correctly, which would make sense for first or second class postage since I contacted just before the weekend.
So, overall, I would say the support I received was fantastic, and comparatively so, as I’ve dealt with support from many huge brands and they often take multiple days to get back to you. Thanks a lot Anker.
