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Find Out What Our Users Had to Say

Nov 2, 2019

Anker cables, in my experience, have proven to be quite good, but I’ve only really had the best experiences with the Powerline II+ series as I had a standard Anker cable die on me so soon.

One thing I have managed to make use of, and love, is the lifetime warranty on the Powerline II+ cables. I had a 6ft (red) USB-C to Lightning cable (PL II+) start intermittently charging, where I could connect it and it would show as charging for about 5 seconds and then it would stop (not charging at all). After several re-plugging attempts it would only then stay charging and I could move it freely without disconnects. This happened about a month after usage, but after contacting Anker support, I received a replacement very soon. Response times were actually very good, I received a reply within just a few business hours, and the cable arrived on the Monday if I recall correctly, which would make sense for first or second class postage since I contacted just before the weekend.

So, overall, I would say the support I received was fantastic, and comparatively so, as I’ve dealt with support from many huge brands and they often take multiple days to get back to you. Thanks a lot Anker.