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© Fantasia Trading LLC 2022 200923810277
Effective Date: June 27th, 2023
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(a) we maintain an ongoing relationship with you (e.g., where you are a user of our services, or you are lawfully included in our mailing list and have not unsubscribed); or
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(b) your Personal Data are necessary in connection with the lawful purposes set out in this Policy, for which we have a valid legal basis (e.g., where your Personal Data are included in a contract between you and us, and we have a legitimate interest in Processing those Personal Data for the purposes of operating our business and fulfilling our obligations under that contract; or where we have a legal obligation to retain your Personal Data),
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(a) any applicable limitation period under applicable law (i.e., either any statutory retention periods as required by the law of the European Union or a member state of the EEA, or any period during which any person could bring a legal claim against us in connection with your Personal Data, or to which your Personal Data are relevant); and
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(b) an additional two (2) month period following the end of such applicable limitation period (so that, if a person brings a claim at the end of the limitation period, we are still afforded a reasonable amount of time in which to identify any Personal Data that are relevant to that claim),
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Under the GDPR , you also have the following additional rights:
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Controller entity
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Contact details
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Anker Technology (UK) Ltd.
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205 Kings Road, Fairgate House
Suite B
B11 2AA Birmingham
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Anker Innovations Technology Co., Ltd
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Room701, Bldg 7, Zhongdian Software Park, 39 Jianshan Road, Hi-tech Zone, Changsha City, Hunan Province, China
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Processing activity and Processed Personal Data | Purposes | Legal basis for Processing |
Provision of Sites or Applications: · IP address,MAC address of the requesting computer/ phones, · Date and time of access, · Name and URL of the accessed file, · Website from which access occurred (referrer URL), · Unique identifiers. · Browser used (incl. type, ID and configuration) and your computer’s or phone's operating system, if applicable, as well as the name of your access provider. |
· To ensure we can provide a smooth connection to our Sites or Applications · To ensure users can comfortably use our Sites or Applications · To assess system security and stability · For further administrative purposes |
Our legitimate interest to provide secure, needs-based Website. |
Binding devices with Applications: · Wi-Fi and Bluetooth data · location permission to automatically fill in your Wi-Fi network during the setup of the device · Usage data: device and App log files, settings (including settings history), usage history, device and service settings, and device status |
· To ensure users can use our Applications to connect, control and operate the Anker products you have purchased. · Implementation of the Product warranty claim |
· The Processing is necessary for entering or performing a contract with you. or · The Processing is based on your consent. |
Contacting us: -Via e-mail, the contact form or feedback form · E-mail address · Information provided by you to contact us (such as contents of your message) -Via phone: · Phone number · Information provided by you to contact us (such as contents of your message, name) -Via mail: · Name · Address · Information provided by you to contact us (such as contents of your message) |
· Processing of your request · Performance of the communication · Analyzing errors and improving our services |
Depending on the reason you are contacting us: · The Processing is necessary for entering or performing a contract with you. or · Our legitimate interests in Processing your request and performance of the communication. |
Notification of changes, product security communications and product recalls: · Name · E-mail address · Name and title · Address (including region) · Phone number · Information about the communication we made to you and any following communications. |
· Informing you about changes or security communications · notification of the need for a product recall and the manner in which such a recall will be conducted |
Depending on the reason you are contacting us: · The Processing is necessary to fulfil a legal obligation, or · The Processing is necessary for performing a contract with you. or Our legitimate interests in informing you about a change or security communication. |
Comments and opinions, if they are expressed directly to us: · communications data, depending on the way of contact (see above) · Your comments and opinions. |
· Responding to and address your queries, issues and concerns, · Improving our products and services · Informing our marketing strategies |
Our legitimate interests, namely communicating with current or prospective customers and others about our products and services. |
Contract data (via our Sites or Applic ations): · Name · E-mail-address · Address (including region) · Phone number · If applicable: Deviating delivery address· Payment information · Promotion code |
· Processing your order · Fulfilling the contract · Communicating with you about our products and services, · Enabling you to utilize our products and services ·Responding to any queries, issues or concerns you may have |
The Processing is necessary for entering or performing a contract with you. |
Express checkout (via ShopPay): · Name · E-mail-address · Address (including region) · If applicable: Deviating delivery address· Payment confirmation · Promotion code |
· Processing your order · Fulfilling the contract · Communicating with you about our products and services, · Enabling you to utilize our products and services ·Responding to any queries, issues or concerns you may have |
The Processing is necessary for entering or performing a contract with you. |
Express checkout (via PayPal): · Name · E-mail-address · Address (including region) · If applicable: Deviating delivery address · Payment confirmation · Promotion code |
· Processing your order · Fulfilling the contract · Communicating with you about our products and services, · Enabling you to utilize our products and services · Responding to any queries, issues or concerns you may have |
The Processing is necessary for entering or performing a contract with you. |
Express checkout (via GooglePay): · Name · E-mail-address · Address (including region) · If applicable: Deviating delivery address· Payment confirmation · Promotion code |
· Processing your order · Fulfilling the contract · Communicating with you about our products and services, · Enabling you to utilize our products and services ·Responding to any queries, issues or concerns you may have |
The Processing is necessary for entering or performing a contract with you. |
Payment and Transaction Information: Klarna: · You will be redirected to Klarna to complete your purchase. We will only receive payment confirmation. · Transaction-related information (i.e., payment date, amount.) PayPal: · You will be redirected to PayPal to complete your purchase. We will only receive payment confirmation. · Transaction-related information (i.e., payment date, amount.) Credit Card: · Name of the card holder · billing address · We will only receive the last four digits of the credit card number · Transaction-related information (i.e., payment date, amount.) |
· Receiving renumeration that we are owed · Implementation of the contract concluded with you |
The Processing is necessary for entering into or performing a contract with you. |
Newsletter: · Tracking information (open and click rates) |
· Informing you about new developments concerning Anker, our products, services and promotions · Insight into what content is of interest to you to improve our newsletter ·Advertising our products and services |
· The Processing is based on your consent, or, where we have obtained your email address in the course of you ordering our services, · based on our legitimate interest in sending you offerings to products/services similar to the ones you have purchased from us. |
Displaying advertisements: · IP address of the requesting computer, · Date and time of access, · Name and URL of the accessed file, · Website from which access occurred (referrer URL), · Unique identifiers. · Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider · Interests, based on the use of our services and Sites/ Applications and the information provided by our ad-network partners. For more information about advertising and tracking, please also see our Cookie Notice. |
· Informing you about new developments concerning Anker, our products, services and promotions · Advertising our products and services |
Insofar as the Processing is aimed at tailoring our advertisements to your interests, · The Processing is based on your consent. Otherwise, · The Processing is based on our legitimate interests, namely to market and advertise our products and services. |
Analyzing trends, usage and activities: · IP address of the requesting computer or phones, · Date and time of access, · Name and URL of the accessed file, · Website from which access occurred (referrer URL), · Unique identifiers. · Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider · Heatmaps · Session recordings · Website to which you leave our Site · Items viewed, actions performed during a browsing session |
· Analyzing trends, usage and activities · Improving our services · Tailoring our advertisements · Insight into what content is of interest to you ·Analyzing errors and improving our services |
The Processing is based on your consent. |
Maintaining IT security (including audits): · IP address of the requesting computer or phones, · Date and time of access, · Name and URL of the accessed file, · Website from which access occurred (referrer URL), · Unique identifiers. · Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider · Behavior while using our Sites, products and services. |
· To ensure users can comfortably use our Sites, products and services · To assess system security and stability · Finding and eliminating security vulnerabilities · Monitoring and demonstrating of our safety level, also to achieve external certifications |
· The Processing is necessary for entering or performing a contract with you. or · Our legitimate interests in ensuring the safety of our Sites, products and services. |
Visiting our premises: · Name and title · Address · Phone number · E-mail-address · Date and time of your visit |
· Providing access to our Site · Ensuring the security of our Site. |
The Processing is necessary for entering or performing a contract with you. |
Surveys: · Name and title · E-mail-address · Your responses |
· Analyzing errors and improving our Sites, products and services · Obtaining customer feedback |
Our legitimate interests in obtaining customer feedback and improving our Sites, products and services. |
Creating user account: · Password · Orders · Addresses · E-mail-preferences Via Google/ Facebook/Wechat /Apple/ Amazon account: · Login information: logging in using a Google account, Facebook account, Wechat account, or Apple account · Profile picture of the linked Google, Facebook, Wechat, Apple or Amazon account |
· Provision of a user account, with address management, order overview · Organization of the email-preferences · Security of the account · Evaluation of our users |
The Processing is necessary for entering or performing a contract with you. |
Product reviews: · Name (public) · E-mail-address · Rating, including headline and description · Photos (optional) · Videos (optional) · Youtube-URL (optional) |
· Publishing product reviews · Obtaining feedback on products · Advertising our products and services. |
The Processing is based on your consent. |
Quizzes, including Electricity Cost Calculator, Balcony power plant quiz:· · Technical data, as described above under "Provision of Sites" · Your answers to the relevant questions |
· Providing you with the relevant quizzes and answers. · Advertising our products and services. |
Our legitimate interests in providing you with quizzes and advertising our products and services. |
Shipment tracking: · Order Number · Email or Phone number Or · Tracking Number |
· Providing shipment tracking | Our legitimate interest in providing you with shipment tracking. |
Become a partner: Trader · Company name · Countries supplied · Gross sales volume · Sales tax number · Website links · Business social media profile · Type of company · Main category of the company · Employees of the company · Contact name · Contact title · Contact e-mail address · Contact phone · How do you know anker Affiliate program · Affiliate program partner contact information Information about customers and purchases through the affiliate link |
· Determining whether we want to engage in a business relationship with you or your company · Conducting the business relationship · Orderly accounting· Increasing sales of our products and services |
· The Processing is necessary for entering or performing a contract with you, or, where the relevant contract is with your company, · Our legitimate interest in deciding on and engaging in a business relationship with your company |
Corporate purchase program: · Contact name · Contact E-mail-address · Required product and quantity · Reason for purchase · Shipping address · Desired delivery date Phone number |
· Determining eligibility to participate in our corporate purchase program · Conducting the business relationship |
The Processing is necessary for entering or performing a contract with you |
Refer friends: If you refer a friend · Name · Purchases made though link · Information about rewards If a friend refers you: · Your Personal Data is Processed as shown above · Purchases are attributed to the link you were invited with |
· Increasing sales of our products and services · Enabling participation in our refer a friend program · Paying out rewards for participation in the program |
Our legitimate interest in advertising our products through a refer a friend program. |
Discount networks (e.g., Studentbeans):· · Authorization to use the discount · Personalized discount codes · Purchased products |
· Enabling a discount for faculty and students. · Improving the sale of our products to these groups |
Our legitimate interest in advertising our products through special discount codes. |
Warranty application: · E-mail-address · Name · Order number · Address · Phone number · Description of defect · File or purchase receipt Purchases via Amazon · Amazon purchase website · E-mail-address · Name · Order number · Product description · Model number · Serial number (or photo of product containing Anker logo) · Address · Phone number · Description of defect · File or purchase receipt Purchases via eBay · E-mail-address · Name · Screenshot of order or receipt · Product description · Model number · Serial number (or photo of product containing Anker logo) · Address · Phone number · Description of defect Apple Store · E-mail-address · Name · Purchase country · Product description · Model number · Serial number (or photo of product containing Anker logo) · Description of defect · Address · Phone number · Screenshot of order or receipt |
· Verification of the warranty claim · Implementation of the warranty claim · Documentation of the defect |
The Processing is necessary for entering or performing a contract with you |
Live Chat with Support: · Name · E-mail address · Contents of the chat |
· provision of the live chat · security of the live chat · feedback on and improvement of our products |
· The Processing is necessary for entering or performing a contract with you or · Our legitimate interest in providing a live chat. |
Product verification: · Product security code · Captcha |
· Ensuring that the product is original · Combating counterfeit products |
· The Processing is necessary for entering or performing a contract with you or · our legitimate interest in providing a way to verify the authenticity of products and fight counterfeiting |
Community Forum: · Profile name · Posts (including if they are edited), and anything contained therein, such as pictures · Community level · Warnings |
· Providing a forum for discussion of our products · Support for engagement in this forum · Ensuring compliance with the terms of the forum |
The Processing is necessary for entering or performing a contract with you |
PowerDraw: · Community forum profile · Community forum level · PowerBucks · Community activity · Experience points |
· Providing a forum for discussion of our products · Support for engagement in this forum · Providing opportunities to win prizes as a reward for active participation in the forum |
The Processing is necessary for entering or performing a contract with you |
Testing Club: · Name · Test plan · Social media profiles · Product reviews, including photos and videos. Survey (if test requires so). |
· Review of applications and selection of suitable testers · Provision of free products for testing · Obtaining reviews of the products · Improvement of the test products · Promotion of the products to be tested |
· The Processing is necessary for entering or performing a contract with you Or · The Processing is necessary for our legitimate interest in improving and promoting our products. |
Legal: · All of the above |
· Complying with regulatory obligations · Litigation · Exercise, enforcement and defense of claims |
· The Processing is necessary for our legitimate interest in compliance with regulatory obligations, and exercising, enforcing and defending of claims. |