Anker MagGo | Doubly Fast in a Snap

Shop Now >>

Anker 3-in-1 Power Bank. Built Ready, Go Freely

Shop Now

Unlock On-the-Go Wonders. Grab Bundles and Mystery Boxes for Up to 50% Less!

Shop Now >>

Want same-day shipping?

Become a member!
What Do I Do if My Phone Charger Is Plugged in but Not Charging?

What Do I Do if My Phone Charger Is Plugged in but Not Charging?

One of smartphone users' nightmares is their phone not charging when plugged in. After all, your battery is already low and you are counting minutes before you lose access to your phone. The good news is that this scenario has quick fixes.

If you are asking right now what do I do if my phone charger is plugged in but not charging, then this guide is for you.

Reasons Why My Phone Charger Isn't Charging My Phone

The first step in solving your phone not charging issue is to find out what's causing the problem. Below are some of the common culprits that you should check:

  1. Faulty Cable

A common culprit is often a faulty charging cable. Although it might appear fine externally, internal damage can quickly occur with regular use. This type of damage is not immediately visible because it involves the internal wiring, which can become frayed or broken due to bending, twisting, or pulling on the cable. Such damage interrupts the electrical connection necessary to charge your phone.

  1. Damaged Ports

The ports on your devices are also prone to issues. Over time, the USB port on your charger and the charging port on your phone can develop wear or even sustain damage. This might include bent metal connectors inside the ports, which impede the cable's connection. Additionally, these ports can gather dust, dirt, or lint from pockets and bags, leading to poor connections that prevent effective charging.

  1. Incompatible Charger

Using a charger that is incompatible with your phone can lead to charging issues. Chargers vary in terms of the voltage and current they provide, and using one that doesn't match your phone's requirements can result in slow or no charging at all. Using a charger that adheres to your phone manufacturer's specifications is crucial to ensure effective charging.

  1. Outdated or Buggy Software

Your phone's software can affect charging. Manufacturers often release updates to improve functionality or fix bugs, including those related to battery management and charging. If your phone's software is outdated, it may not manage charging processes efficiently, preventing the battery from charging correctly.

  1. Background Apps

Some apps consume much power even when not actively used, running silently in the background. These apps can drain the battery at a rate comparable to, or faster than, your charger can replenish it, especially if the battery is aging or the charger provides a lower output. Closing unnecessary apps or adjusting your settings to limit background activity can help mitigate this issue.

How to Fix a Non-Charging Phone?

Fixing a non-charging phone can be quite easy, especially if it's coming from a minor issue. Below are some of the things you should do to address the issue:

  1. Check the Basics

The first step in troubleshooting a non-charging phone is to verify the functionality of the power source and the charger. Test the charger on another device to confirm it works, and try plugging it into different outlets to rule out any issues with the power supply.

  1. Inspect the Charging Cable

Examine your charging cables closely for any signs of external damage, such as fraying, cuts, or kinks. These physical damages can disrupt the cable's ability to transmit power effectively. If you suspect the cable is the issue, replace it with a new one to see if this resolves the problem.

  1. Clean the Ports

Over time, charging ports can accumulate dust, lint, and debris, obstructing the connection between the charger and your phone. Carefully clean the ports using a small, soft-bristled brush or a toothpick. Be gentle to avoid damaging the sensitive components inside the port.

  1. Restart Your Phone

Rebooting your phone can resolve many temporary glitches, including those related to charging. This action refreshes the system processes and might restore normal charging function.

  1. Update Your Software

Ensure that your phone is running the latest software version. Updates often include important fixes that can improve device functionality and compatibility with charging equipment. Check for updates in your phone's settings and install any available versions.

  1. Manage Your Apps

Review the apps installed on your device, focusing on any that consume excessive power. Use your phone's battery settings to check which apps use the most power. Consider closing or uninstalling high-drain apps or adjusting their settings to minimize background activity.

  1. Consider Professional Help

If you've tried all the above steps and your phone still won't charge, it may be time to consult a professional. A more complex issue could be at play, such as a damaged battery or internal hardware problems that require expert attention. Visit an authorized service center to get a professional diagnosis and appropriate repairs.

Tips to Prevent Phone Charging Issues

To maintain optimal performance and extend the lifespan of your phone's battery, it is crucial to adopt certain practices regarding how you charge your device. Here are some detailed tips:

Keep the Charging Port and Cable Clean

Dust, lint, and other debris can accumulate in your phone's charging port and on the cable, potentially hindering the connection and even damaging the port. Regularly clean these components using a dry, soft-bristled brush or a can of compressed air. Ensure that both the port and the plug on your cable are free from any obstructions before connecting your charger.

Utilize Wireless Charging

Consider using wireless chargers as an alternative method to replenish your phone's battery. Wireless charging eliminates the need for a physical cable connection, reducing wear and tear on the charging port and cable. Additionally, it offers convenience by allowing you to simply place your phone on the charging pad without dealing with cords. Ensure that the wireless charger you use is compatible with your phone's wireless charging standard for optimal performance.

Avoid Overcharging Your Phone

Keeping your phone plugged in continuously after it has reached 100% can lead to overcharging, which may degrade the battery's health over time. To avoid this, unplug your phone once it is fully charged. If you often forget to unplug it, consider using a smart plug that automatically cuts power or setting a reminder to do it manually.


In conclusion, dealing with a phone that won't charge when plugged in can be a frustrating experience, especially when you rely heavily on your device. However, many common charging issues have simple solutions that can be addressed with a bit of troubleshooting. The next time you ask yourself what do I do if my phone charger is plugged in but not charging, you can check the reasons and try the solutions we've mentioned in this article.


When should I consider replacing my phone charger?

You should consider replacing your phone charger if you notice slow charging speeds, if the charger gets unusually hot, or if the cable starts to fray and expose wires. Regular wear and tear can degrade the charger's efficiency. Additionally, if your phone consistently fails to charge with your current charger but works with others, it indicates the charger may have failed.

How do I know if my phone's battery is faulty?

A faulty phone battery often fails to hold a charge as long as it used to or might shut down unexpectedly. If your phone only powers up when plugged in or the battery percentage jumps erratically, these are signs of a problem. Running a diagnostic test through your phone's settings or visiting a technician can confirm battery health issues.

Can wireless chargers cause charging issues?

Wireless chargers can cause charging issues if not used properly. Ensure your phone is compatible with the wireless charging pad and that no objects like metal cases or credit cards are between the phone and the charger. Misalignment on the pad can also result in poor charging efficiency. Always check for any physical or technical faults with the charging pad itself.

Featured Articles

Be the First to Know

We use cookies to ensure you get the best experience on our website and to assist with our marketing efforts. By continuing to browse, you agree to our use of cookies and our sharing of information about your interactions on our site with our social media, advertising, and analytics partners.